Siberia rewards
Collect points, claim rewards
With your customer account you earn points on every order and for many other actions. From just 50 points you get your first can free.
How it works
Create an account
Free, takes a minute – and earns you 20 points straight away.
Shop and collect
Points for orders are credited once your order has shipped.
Redeem
Open the rewards button at the bottom of the page and turn your points into a reward.
Ways to earn
Shopping
1 point
per euro of goods (excl. VAT and shipping)
Create an account
20 points
once, when you sign up
2nd order
30 points
extra, once your 2nd order has shipped
10th order
1,000 points
extra, once your 10th order has shipped
Birthday
100 points
on your birthday (add it to your profile)
Share on Facebook
100 points
once, when you share our Facebook page
Follow us on Instagram
20 points
once
Review
20 points
30 points with photo or video, max. 2 in 30 days
Newsletter
40 points
once, after confirming your subscription
Refer a friend
100 points
for you once your friend orders (from €25) – your friend gets €2.50 off
Points for reviews are awarded regardless of whether the review is positive or negative. Only customers who bought the product can review it.
Redeem points
- 50 points1 can of Cuba Black #6
- 100 pointsFree shipping
- 300 points4 cans of your choice
- 400 points€40 off
- 1,000 points1 bundle of your choice
In the rewards window you swap your points for a code. Free cans: put your favourites in the cart and the code makes them free (4 cans: any single cans, no bundles or 500 g boxes; bundle: 10 cans per flavour). Cans, bundle and free shipping combine with volume pricing, the €40 discount does not.
Points expire after 12 months without an order or redemption.
Terms of participation
Who can take part
End customers of legal age with a customer account at siberia.de can take part. Creating the account automatically enrolls you. Participation is free of charge. Retailer and business accounts (B2B) are excluded.
Earning points
- Purchases: 1 point per euro of merchandise value, excluding VAT and excluding shipping costs. The points are credited as soon as the order has shipped. If an order is canceled or returned, the points for it are deducted again.
- Creating a customer account: 20 points, one time only.
- Newsletter: 40 points, one time only, as soon as you have confirmed your subscription by email.
- Product review: 20 points, or 30 points with a photo or video, for no more than 2 reviews within 30 days. Only customers who have purchased the product can leave a review. Points are awarded for every approved review, regardless of whether it is positive or negative.
- Refer a friend: Your friend gets €2.50 off their first order with an order value of €25 or more. You get 100 points as soon as that order has been received.
- Birthday: 40 points on your birthday if the date is stored in your profile.
- Following on Instagram: 10 points, one time only.
Redeeming points
- From 100 points upward, you can exchange points for a discount code, in steps of 50 points: 50 points equal a €1.25 discount, so 100 points equal €2.50, 200 points €5 and 400 points €10.
- For 120 points, you get a code for free shipping.
- A discount code is valid for one order and cannot be combined with the volume discount or other discounts. Points and discounts cannot be paid out in cash.
Expiry
Points expire if you have neither placed an order nor redeemed points for 12 months.
Miscellaneous
Points are not transferable. Points may be canceled in the event of misuse. We may change or end the rewards program with reasonable notice; you can then still redeem points you have already collected until the end of the notice period.
We are happy to answer questions via our contact page.