Frequently Asked Questions
What is Siberia Snus?
Siberia is a brand of smokeless nicotine products . The products are used as pouches that are placed under the upper lip. This produces no smoke or combustion.
The products contain nicotine and are intended exclusively for adults (18+) .
Ist der Verkauf auf Siberia.de legal?
Ja. Unser Onlineshop verkauft rauchfreie Nikotinprodukte im Rahmen der geltenden gesetzlichen Bestimmungen in Deutschland.
Der Verkauf erfolgt ausschließlich an Personen ab 18 Jahren. Eine Altersprüfung kann im Bestellprozess oder bei der Zustellung erfolgen.
What is the difference between snus and nicotine pouches?
The term snus is often used generically.
However, there are two categories:
- Tobacco snus – contains tobacco
- Nicotine pouches – do not contain tobacco , but nicotine.
Many of the products offered belong to the category of tobacco-free nicotine pouches .
How are Siberia Pouches used?
The application is simple:
- Open the can
- Remove one bag
- Place under the upper lip
- Leave it there for a certain period of time
- Then dispose of it.
The pouches are not intended for chewing or swallowing .
How strong are Siberia products?
Siberia brand products are considered to have a very high nicotine content in the market.
The strength is usually given in mg of nicotine per pouch or per gram . You can find the exact information in the product description in the shop .
People with no experience with nicotine should be especially careful.
Do I need to be of legal age to place an order?
Yes. Purchase is only permitted for persons aged 18 and over.
Orders can be verified through age verification.
Do Siberia products contain nicotine?
Yes. The products contain nicotine, a highly addictive substance.
They are not suitable for minors, pregnant women, or people with certain health risks.
How can I contact customer service?
If you have any questions about your order or products, you can contact our support team.
Contact options:
Contact form in the shop
possibly other methods specified in the shop
We strive to answer inquiries as quickly as possible.
Can I return my order?
For reasons of health protection and product safety, opened products cannot be returned.
Unopened goods can be returned in accordance with legal regulations. Please contact our customer service for assistance.
